Amina Yusuf
Likely reorder
Glow Serum · Purchased 28 days ago
Customer follow-up, made simple
Know which customers may be ready to buy again.
You can’t keep track of when every customer may be ready to reorder. Eremi looks at your past orders, shows you who may need a reminder, and prepares a friendly WhatsApp message for you to review, copy and send.
Keep selling through WhatsApp, Instagram, your shop or spreadsheets. Eremi works around the way you already sell.
Join the Founding PilotAction List
Personalised retention tasks for today
12 actions ready7 likely reorders
Chioma Okeke
Unfinished conversation
Asked about Duo Pack 2 days ago
Tolu Adeyemi
Gone quiet
No activity for 67 days
Ada Nwosu
Review due
Order delivered 10 days ago
Built for the way you already sell.
Whether your orders come through WhatsApp, Instagram, your shop or spreadsheets, Eremi helps you remember who may need a follow-up.
It is easy to forget who needs follow-up.
Without Eremi
- Scattered WhatsApp threads
- Forgotten DM inquiries
- Spreadsheets that don’t talk back
With Eremi
- Surfaced reorder opportunities
- Daily action list prepared
- Organised customer history
How Eremi helps you follow up.
1. Gather your past orders.
Start with the records you already have — WhatsApp chats, Instagram orders, shop records, spreadsheets, dispatch records, forms or manual notes.
2. Spot who may need attention.
Eremi learns how long your products usually last and helps you spot customers who may be ready to reorder.
3. Review the message.
Eremi prepares a friendly WhatsApp message. You review it, copy it and send it when you are ready.
Eremi recommends. You decide.
Eremi Notices
Eremi Drafts
You Approve
Nothing is sent to a customer without your manual approval. The relationship stays personal.
A morning with Eremi.
Action list ready
Review your priority follow-ups over coffee.
Reorder review
Review messages for customers who may be ready to reorder.
Follow-up chat
Continue unfinished conversations from the day before.
Check-in complete
Your customer follow-ups are done for the day.
Join the Founding Merchant Pilot.
We are inviting a small group of repeat-purchase merchants to help us improve how Eremi spots useful follow-ups. Founding merchants receive early access and direct support.
Built with real merchants in mind.
- Guided onboarding
- Direct founder support
- Shape the roadmap
Apply for the Founding Pilot
Initial application takes under one minute.
Common Questions
Eremi looks at your past orders to learn how long a product usually lasts and how often each customer reorders. As a customer approaches their likely reorder window, Eremi surfaces them on your daily action list. These are estimates from your own sales history, not guarantees — you decide whether to act on each one.
No. Eremi prepares a suggested message for the merchant to review. Nothing is sent to a customer without the merchant’s approval.
Just the order records you already keep — product, amount, date, and customer — from wherever you hold them: your shop, chats, dispatch confirmations, spreadsheets, or manual entry. No technical setup, and you don’t need to move off the tools you already use.
Yes. Your customer data is yours and is never shared with other merchants or sold. Eremi acts as your data processor under the Nigeria Data Protection Act 2023.