Amina Yusuf
Glow Serum
Customer Retention Intelligence
Don't let good customers disappear after one purchase.
Eremi turns your past orders into a simple daily list: who may be due to order again, who's gone quiet, and who you said you would check in with, today.
Join the Founding PilotNo new CRM. No automatic messages. You approve what happens next.
Today's Action List
7 customers to check on today
Sample View
Likely reorder
Tolu Martins
Hair Oil
Chidinma Okafor
Juice Pack
Bola Adeyemi
Supplements
The Quiet Leak
Customers buy once, then their messages get buried under new chats.
New orders come in, DMs keep moving, and the customer you meant to check on slips down the thread.
01 / The Leak
The Leak
Recent buyers do not always disappear at once. Their chats get pushed down by newer messages, and the chance to check in quietly slips.
02 / The Eremi Way
The Eremi Way
Eremi keeps past buyers on your radar and shows who may need attention today.
Built for how you sell
Built for the way you already sell.
Whether orders come through WhatsApp, Instagram, your shop, spreadsheets, dispatch records or manual notes, Eremi helps you remember who to check in with.
- WhatsApp orders
- Instagram DMs
- Shop records
- Manual notes
How Eremi keeps repeat customers on your radar.
Simple steps for the busy merchant.
Gather your past orders.
Start with the records you already have — WhatsApp chats, Instagram orders, shop records, spreadsheets, dispatch records, forms or manual notes.
Spot who may need attention.
Eremi flags the customers most likely ready to order again, so you can reach out in good time.
Review the message.
Eremi prepares a friendly WhatsApp message. You review it, copy it, and send it when you are ready.
What Eremi looks for
Who may need attention today.
Eremi surfaces the customers worth your attention today. You review the list and decide.
Reason 01
Due to buy again
The customers most likely ready to order again — so you can reach out before they look elsewhere.
Reason 02
Gone quiet
A regular you haven't heard from in a while. A simple hello can save the relationship before it fades.
Reason 03
Check-in due
Reminders for check-ins you promised in a chat or DM. No more scribbled notes or relying on memory.
Built for businesses customers come back to.
- Skincare
- Hair Care
- Supplements
- Juices & Food
- Baby Products
- Wellness
- Home Essentials
Respecting the relationship
Nothing goes out
without you.
Eremi never assumes it knows your customers better than you do. High-trust relationships need a personal touch. You review the list, decide who to message, and send it yourself, in your own words.
- Nothing is sent automatically
- Your personal voice is preserved
- Skip any customer you choose
- Your customer data stays yours
A morning with Eremi.
Action list ready
Review your priority customers over coffee.
Reorder review
Review messages for customers who may be ready to order again.
Reconnect
Continue unfinished conversations from the day before.
Day complete
Your customer check-ins are done for the day.
Founding Merchant Pilot
Join the first merchants shaping Eremi.
Join 20 Nigerian merchants helping us build Eremi before we launch widely.
- Founding rateLocked-in early rates for your first year.
- Direct setup helpWe help you get started one-to-one.
- Feature influenceYou tell us what we should build next.
Apply for the Founding Pilot
Initial application takes under one minute. All fields are required.
Support
Common Questions
Eremi works from your own past order history to flag customers who may be ready to order again, and surfaces them on your daily action list. These are estimates you decide whether to act on — not guarantees.
No. Eremi prepares a suggested message for the merchant to review. Nothing is sent to a customer without the merchant’s approval. You remain in full control of the relationship.
Just the order records you already keep — product, amount, date, and customer — from wherever you hold them: your shop, chats, dispatch confirmations, spreadsheets, or manual entry. No technical setup, and you don’t need to move off the tools you already use.
No. Eremi does not receive, process or hold customer payments. You continue using your existing payment methods.
Yes. Your customer data is yours and is never shared with other merchants or sold. Eremi acts as your data processor under the Nigeria Data Protection Act 2023 — we process your records only to prepare your action list, and you stay in control.